Here is a brief description of the process we use while cleaning your carpets and why each step is necessary
1. Dry Vacuuming – Fine soils accumulate in carpets consisting of abrasive sand and/or dry particulate matter. Soils are insoluble in water; this is why dry vacuuming with a high quality commercial vacuum is so important. Many companies skip this step in an effort to save time. Dry vacuuming is a crucial step in the carpet cleaning process. Dry soils contribute to the wearing of carpets by physically scratching and cutting carpet fibers resulting in a dull appearance and premature high traffic pattern wear.
2. Pre-Treating – Dry vacuuming alone will not remove all the soils in your carpets. Remaining soils will be composed of starches, oils, grease etc. This type of soil is naturally acidic and requires a professional alkaline based cleaning detergent to neutralize it. We pre-treat your carpet with an alkaline pre-treatment to release the soil from the carpets fibers.
3. Specific Stain Treatment. Some spots or stains may require a specific cleaner to neutralize and release it from the carpets fibers. We pre-treat stubborn stains or spots individually.
4. Steam Cleaning and Extraction. This is the process you are most familiar with. Steam Extraction completely removes the pre-treatment solutions and all reaming soils in the carpet, leaving the carpet fibers clean, fresh and soil free. This critical step is recommended by all major carpet companies because it removes all the solutions used and the soils are completely removed from the carpet fibers.